Cultural Competency Workshops
One of the primary goals of the YWCA is eliminating racism. And we know that nothing exists in a vacuum. Therefore, as we work towards eliminating racism, we recognize that any journey begins with the individual. So, at an individual level, one of the first things you can do is develop your own cultural competence.
Contact Heather Steranka-Petit for more information on how to bring these workshops to your workplace.
Manager, Learning Programs
Developing Cultural Competency Workshops for Your Workplace
Cultural competency is critical in today’s global economy.
You will examine:
- The relationship between culture and diversity.
- Individual cultural background, including privilege.
- How cultural values shape our attitudes and beliefs, and affect our behavior.
- Skills for respectful dialogue across differences that can support us at work and in the community.
We all know racism hurts people. In this program, unearth:
- How racism—such as institutional racism in housing and employment, structural racism, or racially charged sports mascots—has an impact on the community.
- Real community and business examples of race-related challenges and disparities in health, housing, recruiting and retaining talent, attracting businesses to our community, and immigration.
Unconscious bias exists in everyone and affects our daily interactions. You will learn:
- The definition of unconscious bias and the cognitive processes which enable it.
- Stereotype formation and the use of cognitive dissonance to interrupt patterns of bias.
- Common biases and how to explore and uncover some personal biases.
- Tools and strategies to manage behaviors in work and community environments.
Many of our most difficult conversations are based on conflict and different methods of managing conflict.
Race and diversity issues are often present just below the surface of many conflicts. Discover ways to:
- Recognize and appropriately respond to differences in conflict style and explore the part culture plays.
- Have a culturally competent approach in order to effectively manage and resolve conflicts.
- Evaluate your preferred method of managing conflict and practice alternate methods.
To be successful in today’s diverse and changing environment, we need inclusive leaders who are energizing and motivating. Create an environment where each employee feels authentically valued, respected, and engaged in achieving a shared vision. You will identify:
- Ways in which leaders are creating workplaces and teams where all employees feel valued.
- Challenges that diverse teams face and strategies to overcome and manage these challenges.
Building on the knowledge and skills developed in the series, participants will explore:
- What cultural competence looks like at the organizational level.
- Topics including cultural competence in the mission statement, policies, and procedures; supporting cultural, ethnic, and linguistic diversity at all levels of the organization; hiring and retention practices; measuring cultural competence.