Woman of Professional Excellence: Felicia Arnold

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Woman of Professional Excellence: Felicia Arnold

Categories: WOPES

Felicia Arnold

VP & Manager, Operational Event Collection | KeyBank

Knowing that her work matters and impacts the big picture is very important to Felicia Arnold.  Her position is vital to protecting KeyBank’s assets and reputation, and she takes that role, as well as the role of mentor very seriously.  Felicia knows that how she demonstrates respect and gratitude serves as a powerful example to other minority women in the field of banking, and beyond. Others agree and describe her as demonstrating excellence, “by generously sharing her knowledge and expertise.”

The YWCA’s mission of hits close to home for Felicia and she recognizes the real need to nurture a culture of inclusiveness and understanding. Her leadership, as well as her ability to identify, assess, and monitor risk, translates to success for Key.